Arriving up to every 4 minutes during peak times, it carries over five and a half million people a year on its journey south from Birmingham city centre to Druids Heath, via Moseley, Kings Heath and Maypole.
The first new vehicles hit the road in early December with a fresh look and have been warmly welcomed by passengers and the team at Yardley Wood bus garage - home of the 50 - who announced the upgrade at their 80th birthday celebrations in October.
The 50 route is the first to benefit from our £22 million investment in 75 brand new vehicles, with route 9 which travels between Birmingham city centre and Stourbridge via Bearwood and Halesowen, next to receive the Platinum treatment in early 2019.
National Express West Midlands’ Platinum vehicles are top specification double decker buses with smart hybrid engines that emit extremely low levels of the pollutant nitrogen oxide, making them better for people’s lungs and helping to keep the clean air across the West Midlands.
To enhance our customers’ experience, there is extra leg room and improved seating, as well as free wifi and USB charging points. To assist passengers with hearing or sight impairments, we also provide audible and visual next stop announcements.
Journeys on our premium vehicles come at no extra cost for passengers, with our pricing structure remaining the same across our fleet of buses.
When surveyed, overall satisfaction across all of our existing Platinum routes was 94%, and we found that where have upgraded bus routes to Platinum, we have attracted new customers.
National Express West Midlands Platinum buses are all built to order in Britain by Alexander Dennis Ltd (ADL).