All complaints, problems, suggestions and compliments are handled locally by our Customer Relations Officer based in Dundee

Please fill in the customer contact form below or write to us at:

Customer Relations,
Xplore Dundee
44 - 48 East Dock Street
Dundee DD1 3JS

Tel: 08444 990 589

When emailing or writing to us please be sure to include your full name and contact details (address, email and daytime phone number) along with full details about your journey (date and time of journey, service number, travelling from/to etc).

Your feedback will be fully investigated and a reply will be sent to you. We aim to respond to you within 15 working days.

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